If the product is defective, or if we make a mistake in the types or quantities of products we send you, you can return your items for a prompt refund or exchange. Refunds for defective items returned within thirty days of the purchase date will be credited in the same form as the original payment type. After thirty days the manufacturer becomes responsible within the limitations of their warranty, for more information please read below. The original shipping and handling charges are not refundable. If you wish to return items that are not defective, there will be a 30 percent restocking fee. Returned goods are expected to be unopened and in the same packaging and condition they were sent in. We will not issue any credit for non-defective items that are damaged in the course of shipping them back to us. Please mail your package in a prepaid, insured, traceable method to the address below.

Heritage Fence Company
3890 Skippack Pike, P.O. Box 121
Skippack, PA 19474

Manufacturers Lifetime Warranty Information
All Arabian™ Railing, posts, brackets, and connectors are warranted against failure of either the materials used, or the manufacturing process, for life. This warranty does not include slight changes in coloration due to a natural aging process. It also does not include any damage or failure due to misuse or abuse. Click here to view their lifetime warranty information PDF. This warranty is provided by Key-Link Fencing & Railing, Inc - 150 Orlan Road, New Holland, PA 17557 Phone: 717-355-7130